Answers to Common Questions

We provide a comprehensive range of HVAC services including installation, maintenance, and repair of heating, ventilation, and air conditioning systems. Our team is experienced in working with a variety of HVAC models and brands, ensuring that your system runs efficiently all year round.

Yes, The Heating & Cooling Pro is fully licensed and insured in the state of Ohio. Our technicians are highly trained and certified, providing you with peace of mind knowing that your HVAC system is in good hands.

We work with a wide range of HVAC brands, including but not limited to, Carrier, Trane, Lennox, and Goodman. Our technicians are knowledgeable about different models and can help you choose the best system for your needs and budget.

We recommend having your HVAC system serviced twice a year to ensure it is running efficiently and to prevent any potential issues before they become major problems. Regular maintenance can also help extend the life of your system and save you money on energy bills. We recommend a spring AC tune-up and a fall furnace tune-up and safety check.

We proudly serve Columbus, Ohio and about a 25-mile radius. Our technicians are ready to assist you with all of your HVAC needs, whether you are located in the heart of the city or in one of CBus’ 22 suburbs.

Yes, we offer 24/7 emergency services for those unexpected HVAC issues that need immediate attention. Our team is always ready to help, ensuring that your system is up and running as quickly as possible.

You can schedule an appointment by calling us directly at (614) 886-4024 or by filling out the service request form on our website. Our friendly customer service team is ready to assist you and find a time that works best for your schedule.

Yes, we stand behind the quality of our work and offer warranties on our services and products. We are committed to your satisfaction and will do everything we can to ensure you are happy with our services. Warranties vary by manufacturer. Consult our friendly service technician for our warranty.

We accept a variety of payment methods including cash, credit cards, and checks. We also offer financing options to help make our services more affordable for our customers.

You can get a quote by contacting us directly at (614) 560-1747 or by completing our quote request form on our website. One of our experienced technicians will assess your needs and provide you with a detailed estimate.

To determine the appropriate size for your heating and cooling system, our technicians consider various factors including the size of your home, insulation levels, window size and quantity, and local climate. A properly sized HVAC system ensures optimal efficiency and comfort in your home.

The size of the HVAC system your home needs depends on multiple factors such as the home’s square footage, insulation, and local climate. Our experts can perform a detailed assessment to recommend the most suitable size for your specific needs.

Regular maintenance, timely repairs, and proper usage can significantly enhance the life and efficiency of your HVAC systems. Ensure to replace filters regularly, keep vents unblocked, and schedule annual professional maintenance checks.

An AC system typically runs for about 15 to 20 minutes per cycle under normal conditions. However, this can vary based on outdoor temperatures and the home’s insulation. Properly sized equipment will ensure optimal cycle times.

While it’s important to use your AC efficiently, trying to restrict its run time excessively can lead to discomfort and humidity issues in your home. Using a programmable thermostat can help maintain a balance between comfort and efficiency.